One of the crucial aspects of running a cannabis dispensary business includes training your employees. However, you must streamline your employees training programs to not only make it easier for them to gain more cannabis products knowledge and improve their sales skills, but also enable them to deliver effective customer service, and more. When your employees receive streamlined, quality training, they will be more in tune with your business’s overall goal, as well as be in a better position to help your business succeed.
Top 3 Tips to Help Streamline Your Employee Training Programs
Streamlining your cannabis dispensary employee training programs helps you maintain a competitive edge in the industry. It also prevents poor commitment to work, workplace mishaps and other issues that can significantly affect your sales. Thus, we have put together some tips below to help you streamline your employee training programs, and make sure that your employees are appropriately trained to work efficiently.
1. Begin with a Training-Needs Analysis
One of the ways you can streamline your employee training program is by first conducting a training-needs analysis. The training-needs analysis will help you identify the performance requirements of your employees, as well as determine their current levels of abilities, skills, and knowledge. This will give you an insight into the strengths and weaknesses of your employees so that you know what scope to cover in their training. It will also help ensure that none of your employees are left behind, as they will all be carried along based on their needs.
2. Develop Several Means of Accessing Information
Most times, employees fail to absorb anything meaningful from a single, lengthy presentation. This is why they are unable to effect whatever information is contained in it. However, by creating other means of disseminating information, such as videos, audio, webinars and so on, they are better able to remember the information it contains and thereafter, act on them. So, rather than bore them with lengthy scientific lectures on how cannabis affects the system, you can play short clips showing exactly how the compound works.
3. Encourage Feedback
Another way to streamline your employee training program is by collecting feedback from them. After every training session, have a one-on-one session with them and ask for their feedback. Getting feedback from them will help you learn a lot about how well they understand the training programs, as well as how it can be made more effective for them. For instance, feedback from your employees can let you know the best time in which they assimilate information the most. With such feedback, you can now set subsequent training programs to a time that favors them.
These few tips can help streamline your employee training programs and ensure that they have all the resources they need to convert more prospective customers and make more sales for your cannabis dispensary. If you need help with devising a streamlined training program, or a new approach or technique for training your dispensary employee, you can reach out to us at MJ Hybrid Solutions for a free demo.